Shipping policy

Shipping Policy

Last updated: April 27, 2026

At LegendLondon, we are committed to delivering your orders quickly, safely, and efficiently.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery times:

  • United Kingdom: 5–10 business days
  • Europe: 7–12 business days
  • International (Rest of the World): 7–15 business days

Please note that these are estimated delivery times and may vary depending on your location and external factors.

Shipping Costs

  • We offer Free Shipping on selected promotions or qualifying orders
  • Shipping fees (if applicable) will be calculated at checkout

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email.
You can track your order directly through the carrier’s website.

Delays

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs clearance
  • High demand periods or unforeseen circumstances

Incorrect Shipping Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Stolen Packages

If your order is marked as delivered but not received:

  • Please check with neighbors or your local carrier
  • Contact us for assistance

We are not responsible for lost or stolen packages after delivery confirmation.

Customs, Duties & Taxes

For international orders:

  • Customs duties and taxes may apply
  • These charges are the responsibility of the customer